Quote:
Originally Posted by silver
if you buy online you are covered under distance selling regs, which gives you more legal protection than buying from a local store,. it's much easier to return goods bought online (unless local store specifies they will accept the return etc)
Sil
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Only within 7 days, starting the day after you received the item!
The only other comment here is to keep in mind (and not just with Canon gear) that it's the retailer that is legally bound to support you and not the manufacturer.
Also, don't believe any of this "12 months guarantee" crud. Under the sale of goods act ANY item is required to last for "a reasonable time". So, you wouldn't expect decades of use from a lightbulb (bad example I know) but you would expect a good few years out of a professional grade Canon lens!
More people need to press their rights with regards to retail and not be walked over by big companies!