The plot thickens. Apparently, the CEO's secretary was responding to my emails to him, on his behalf. Using his email account. Not once saying that she was not him.
Quote:
Mr. *Me*
I sincerely apologize for the miscommunication on our end. Mrs. *Secretary* had replied to your e-mail on Mr. *CEO's* behave and had neglected to inform or note the account. She had made the exception and is excepting your formal e-mail complaint as a claims/loss letter. Please note Mrs. (Original person I was supposed to be put in touch with) has returned and is processing your claim. If you wish to contact her to follow up please do so at *she gave the wrong number here*. Once again I sincerely apologize for the miscommunication and extra work this may have caused you.
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