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Old 30-04-2008, 14:43   #4 (permalink)
Rob Barron
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Join Date: Sep 2006
Location: Poole, Dorset
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Re: Jessops high pricing

Not much of it is very good though Soup, I have rarely seen them pricing competitively. Yes, they say they do a price match but that just means 'Do your homework and you'll find this stuff a lot cheaper so if you tell us we'll reluctantly match it. If you're less savvy and don't mention it, we won't either and will take your cash very happily!'

To cap that off, they will often say no to a price match if they don't want to despite falling all the criteria they state themselves. I have had two refusals to match a UK seller who had the items in stock. This was not internet from Hong Kong stuff, just a large company selling with a regular advert in most of the big monthly photography magazines but on both occasions Jessops shrugged their shoulders and said 'Head office said no, sorry!' They then tried to convince me that it would take ages to arrive and if anything went wrong I'd have to send it back and be without it for 'goodness knows how long'.

I phoned and they sent it next day delivery. On both occasions the item was in my hands in 24 hours and both have given sterling service ever since :o)

Sorry but Jessops really don't do themselves any favours and are losing sales from serous enthusiasts hand over fist. I like giving them the chance to gain a sale off me but haven't bought anything of significant value for 3 years now. I even have £30 of vouchers still stuck in my wallet that I can't find anything worth spending on.

Twenty quid and their anyone's

Cheers,
Rob
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Rob Barron


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