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Old 16-07-2013, 06:25   #14 (permalink)
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Re: Poor service from Mifsuds

Welcome to Pixalo Lyme-boy.

I agree with you 100%, I think. A company should always be judged on how it deals with a problem, not on normal service, and in your case, not very well at all. It must of been very unsettling to be threatened with the police, especially if you are a law abiding citizen. Whatever happened to the customer always being right.

I would of thought that a purchase that turned out to be unfit for purpose, would have been dealt with with a minimum of fuss.

You do have some statutory rights anyway, better explained by others

Citizens Advice - If the goods you bought are faulty

BBC One - Watchdog - Sale of goods Act 1979 (as amended)
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