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Re: Why do some jpeg files have a padlock symbol?
Is this a trial version of Elements? I've never used a trial of editing software, but recently deleted a file I wanted. I installed some recovery software. They all allowed a search for the deleted file, but to actually recover it, the paid for version was required. I have no problem with this, and would have paid gladly to get my file back, however, three different apps could not locate it. Ho hum.
Maybe if it is a trial version, it won't allow opening the files. Can he open the original files?
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