Mixed up posts, search and time issues

***Steve*** · 18-10-2007, 17:33

There is currently an issue with the time on the server. As the forums place threads/posts and replies in time order many threads are currently becoming scrambled with posts appearing out of sync. This problem is also affecting marking topics read as well as viewing new posts and the search facility.

We are currently working with our host to solve this issue and may have to take the server off line while we make changes. Obviously we are keen to maintain service and apologise for any inconvenience these issues are causing but ask for you patience and understanding while we try to resolve the problem.

Charlotte · 18-10-2007, 17:40

Roger that

Geir Andersen · 18-10-2007, 17:43

For the super service you guys provide with Pixalo, the least we users can do is to be tolerant in this time of change.
Good luck crew, hope the problem is an easy one to fix.

GainfulShrimp · 18-10-2007, 17:43

I thought it was my fault - I got a message saying that I needed to wait 10 seconds and thus I'd have to wait a further 1400 seconds... but as long as I haven't broken anything!

Charlotte · 18-10-2007, 18:03

I'm not getting email notifications. Not complaining, just letting you know

**Sonsey** · 18-10-2007, 19:50

Quote:

Originally Posted by Charlotte

I'm not getting email notifications. Not complaining, just letting you know

Thanks Charlotte, I'll get Steve to add it to his list of things to investigate

***Steve*** · 18-10-2007, 19:59

LOL the list is getting longer not shorter

I predict early 2009 for investigation into this one

Seriously there are still issues with the email routing and authentications from the new server so some are getting through, some are being bounced and other are being placed in trash/spam folders where previously they were being accepted. It may be worth checking there for the time being though until I can get all the server settings 100%.

Sometimes it feels like there is not enough hours in a day

Charlotte · 18-10-2007, 20:00

They've caught up with themselves now, I just got a bunch of them (all showing the same time, being 19:36)

Later: They're coming thru thick + fast now, but still in batches. Ok that's it from me, I'm sure you don't want any more running commentary

Charlotte · 18-10-2007, 21:39

Just to let you know there's a hiccup with smilies, can't open up "more" smilies. The new window doesn't open (just flickers for a nanosecond but fails to open) and I get "Error on page" in the info bar at the bottom.

Small thing in a big world, I know

**Sonsey** · 18-10-2007, 21:47

Works fine for me!

Charlotte · 18-10-2007, 21:51

Testing testing ... You're right

Time for a reboot

..........................

............ I'm back. I'll stop blaming the pixalo move for hiccups which could be from my laptop getting clogged + tired after being on all day

Although I don't think it could be that, as I did get an error message re: the smilies

Anyway they're back to normal now

j sotelo · 19-10-2007, 06:03

Quote:

Originally Posted by Charlotte

I'm not getting email notifications. Not complaining, just letting you know

If it means anything or helps any, I am getting mail notifications, I just checked my email and theres all of todays and yesterdays notofications.

***Steve*** · 19-10-2007, 06:53

Thanks Sotelo for the info, it does help yes

***Steve*** · 19-10-2007, 07:43

Latest update on the time issue.

Late yesterday we took the server off line and updated the main OS kernel as that was suspected to be causing the issue. Unfortunately this has not resolved the problem and we believe it to now be due to a bug in the server bios. A bios update has been scheduled for early Saturday morning (to cause the least disruption) and hopefully this will finally get the time issues resolved.

Again a big thanks for your continued patience

18-10-2007, 17:33	#1 (permalink)
*Steve* Pixalo Crew Join Date: Jan 2005 Location: An Englishman living in Germany Posts: 15,916	Mixed up posts, search and time issues There is currently an issue with the time on the server. As the forums place threads/posts and replies in time order many threads are currently becoming scrambled with posts appearing out of sync. This problem is also affecting marking topics read as well as viewing new posts and the search facility. We are currently working with our host to solve this issue and may have to take the server off line while we make changes. Obviously we are keen to maintain service and apologise for any inconvenience these issues are causing but ask for you patience and understanding while we try to resolve the problem. __________________ .......__o .......\<, ....( )/ ( )

18-10-2007, 17:40	#2 (permalink)
Charlotte Loves the place Join Date: Dec 2006 Location: Romsey, Hampshire Posts: 5,636	Re: Mixed up posts, search and time issues Roger that

18-10-2007, 17:43	#3 (permalink)
Geir Andersen Been here a while Join Date: Jan 2007 Location: Vestfold, Norway Posts: 337	Re: Mixed up posts, search and time issues For the super service you guys provide with Pixalo, the least we users can do is to be tolerant in this time of change. Good luck crew, hope the problem is an easy one to fix.

18-10-2007, 17:43	#4 (permalink)
GainfulShrimp Been here a while Join Date: Sep 2007 Location: Leicestershire Posts: 325	Re: Mixed up posts, search and time issues I thought it was my fault - I got a message saying that I needed to wait 10 seconds and thus I'd have to wait a further 1400 seconds... but as long as I haven't broken anything!

18-10-2007, 18:03	#5 (permalink)
Charlotte Loves the place Join Date: Dec 2006 Location: Romsey, Hampshire Posts: 5,636	Re: Mixed up posts, search and time issues I'm not getting email notifications. Not complaining, just letting you know

18-10-2007, 19:59	#7 (permalink)
*Steve* Pixalo Crew Join Date: Jan 2005 Location: An Englishman living in Germany Posts: 15,916	Re: Mixed up posts, search and time issues LOL the list is getting longer not shorter I predict early 2009 for investigation into this one Seriously there are still issues with the email routing and authentications from the new server so some are getting through, some are being bounced and other are being placed in trash/spam folders where previously they were being accepted. It may be worth checking there for the time being though until I can get all the server settings 100%. Sometimes it feels like there is not enough hours in a day

18-10-2007, 20:00	#8 (permalink)
Charlotte Loves the place Join Date: Dec 2006 Location: Romsey, Hampshire Posts: 5,636	Re: Mixed up posts, search and time issues They've caught up with themselves now, I just got a bunch of them (all showing the same time, being 19:36) Later: They're coming thru thick + fast now, but still in batches. Ok that's it from me, I'm sure you don't want any more running commentary Last edited by Charlotte : 18-10-2007 at 20:37. Reason: Added: Later ...

18-10-2007, 21:39	#9 (permalink)
Charlotte Loves the place Join Date: Dec 2006 Location: Romsey, Hampshire Posts: 5,636	Re: Mixed up posts, search and time issues Just to let you know there's a hiccup with smilies, can't open up "more" smilies. The new window doesn't open (just flickers for a nanosecond but fails to open) and I get "Error on page" in the info bar at the bottom. Small thing in a big world, I know

18-10-2007, 21:47	#10 (permalink)
Sonsey Pixalo Crew Join Date: Oct 2005 Location: N. Ireland Posts: 7,209	Re: Mixed up posts, search and time issues Works fine for me!

18-10-2007, 21:51	#11 (permalink)
Charlotte Loves the place Join Date: Dec 2006 Location: Romsey, Hampshire Posts: 5,636	Re: Mixed up posts, search and time issues Testing testing ... You're right Time for a reboot .......................... ............ I'm back. I'll stop blaming the pixalo move for hiccups which could be from my laptop getting clogged + tired after being on all day Although I don't think it could be that, as I did get an error message re: the smilies Anyway they're back to normal now Last edited by Charlotte : 18-10-2007 at 22:05. Reason: Added

19-10-2007, 06:53	#13 (permalink)
*Steve* Pixalo Crew Join Date: Jan 2005 Location: An Englishman living in Germany Posts: 15,916	Re: Mixed up posts, search and time issues Thanks Sotelo for the info, it does help yes

19-10-2007, 07:43	#14 (permalink)
*Steve* Pixalo Crew Join Date: Jan 2005 Location: An Englishman living in Germany Posts: 15,916	Re: Mixed up posts, search and time issues Latest update on the time issue. Late yesterday we took the server off line and updated the main OS kernel as that was suspected to be causing the issue. Unfortunately this has not resolved the problem and we believe it to now be due to a bug in the server bios. A bios update has been scheduled for early Saturday morning (to cause the least disruption) and hopefully this will finally get the time issues resolved. Again a big thanks for your continued patience

19-10-2007, 14:10	#15 (permalink)
Geir Andersen Been here a while Join Date: Jan 2007 Location: Vestfold, Norway Posts: 337