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Old 02-05-2016, 13:43   #1 (permalink)
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Instability of Nikon View NX-i

I have used Nikon software for a few years now, and having updated my camera I had to update my Nikon software to Capture NX-D and View NX-i.
The problem I have is that View NX-i keeps crashing.
I run it on an iMac with OS 10.10.5 Yosemite, I haven't updated to the newer Apple Software El Capitan as i was waiting until any bugs were ironed out and 3rd party software aligned to it.
Does anyone have any ideas why NX-i should crash so often; I have downloaded the latest version quite a few times and should I upgrade to the latest Apple software El Capitan?
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Old 02-05-2016, 18:19   #2 (permalink)
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Re: Instability of Nikon View NX-i

Is it a random crash or is it happening when you are doing certain things?
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Old 03-05-2016, 13:45   #3 (permalink)
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Re: Instability of Nikon View NX-i

No it's random Graham. Happens whether I have other apps open but minimised or just View NX-i and Capture NX-D. I did contact Nikon but after sending them the info they wanted never got back to me.
I don't know if it is a Nikon software problem, an Apple Problem or my iMac?
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Old 03-05-2016, 13:51   #4 (permalink)
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Re: Instability of Nikon View NX-i

This would happen to me sometimes when using DXO. If I really get going and try to do too many things too quickly it crashes. DXO is a very powerful program and does a lot of things which requires power so whether my computer is not quite powerful enough or the DXO can't keep up I don't know. But if I just take my time everything works perfect. Perhaps this might be your problem. I have no experience with Nikon software.
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Old 03-05-2016, 20:04   #5 (permalink)
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Re: Instability of Nikon View NX-i

Yes I had wondered that Colin, Nikon View NX-i is quite slow and can take up to 30 seconds to render the picture if you are looking at it at 50% or 100% to see the sharpness when you are entering metadata and rating them.
Capture NX-D doesn't crash so often but that is just as slow.
I did look at DXO and a couple of others but couldn't get on with it in the time I had the trial.
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Old 03-05-2016, 23:19   #6 (permalink)
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Re: Instability of Nikon View NX-i

Not such a lengthy time rendering images - usually nearly instant (also from D800 RAW) - MacBook Pro 16Gb. I am used to 'NIX systems and run several virtual desktops, so there's a lot going on besides NXi. But... yes NXi does seem to be less stable with the last release.

I did have trouble with using NFS, where NXi would collect information about all the hard drives , mounts (NFS to NAS) etc., that it has ever seen while in use. If any one of those resources is not available for any reason (NAS spun down) then it will hang for a while waiting for the drive to spin up. Not really an issue with NXi but more the way the operating system works.

The current issues may be down to the way I use NXi. I do not use it for processing but just for importing and a first glance. I only use it for importing because it often renders better than anything else I have, showing better detail first off. But I do not like its file naming so I built my own script to name files as I like ... to avoid name collisions. As a result it maybe that this causes the odd hang, as NXi uses a sqlite database to record its files, and so if I change their names NXi will resync an update the database. Changing the names while NXi is active causes it to crash or hang. In this respect I would not run Capture and NXi alongside each other if one is altering the file names or content of the other. Be aware that both NXi and Capture NX-D change the RAW files. Although they are supposed to be non-destructive, both will change the EXIF section if you create JPG files using the inbuilt colour profiles such as Landscape or Vivid, etc.. i.e. if you shoot in Standard, but export the shot using Portrait, then the portrait profile will be placed in your RAW file. This may be just enough for one program to upset the running of the other, because they both constantly monitor the file system for changes and will try to update immediately which might cause conflict.

I don't say this is a cause, but just the behaviour that I have observed and investigated in my own use which has shown instability.
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Old 04-05-2016, 15:18   #7 (permalink)
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Re: Instability of Nikon View NX-i

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Originally Posted by cmajor335 View Post
Yes I had wondered that Colin, Nikon View NX-i is quite slow and can take up to 30 seconds to render the picture if you are looking at it at 50% or 100% to see the sharpness when you are entering metadata and rating them.
Capture NX-D doesn't crash so often but that is just as slow.
I did look at DXO and a couple of others but couldn't get on with it in the time I had the trial.
Dxo is live time showing any adjustment and a little wheel goes round to show it is still working only when I adjust faster than the wheel would the crash occur but it never takes anything like 30 seconds to make a change. I would not have the patience for that.
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Old 04-05-2016, 17:31   #8 (permalink)
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Re: Instability of Nikon View NX-i

This issue has a taste of lack of RAM about it. Maybe some of your background programmes are hogging some or more unlikely, there is insufficient RAM installed to cope with the needs of NX-i.

Maybe a good maintenance session would improve things.
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Old 06-05-2016, 20:19   #9 (permalink)
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Re: Instability of Nikon View NX-i

I only use the software on a 8gb Ram iMac Graham (DH16) and have started closing all other programs down.
Once it starts crashing it seems that I have to restart the Mac to get it 'stable' again. The problem seems to be when I am entering metadata and when I start dragging and dropping images in to other folders via the Thumbnail strip and the Folder side bar. But! as View NX2 still shows the images and I can still add the metadata which shows up in NXi if I want to open that up and the 'Star rating' shows up in other imaging programs I think I have a half hearted solution. I rarely use the Adjustment panel in NXi and never save it from there always reverting back to original.

So thanks all for your comments.

Graham (GS) I am intrigued by your comment that Capture alters the RAW files, is that Capture NX2, as that put any changes in the image file whereas the NXD puts them in a sidebar, the way that Lightroom does, but if the RAW is changed can you not take it back to original with the 'Revert to Original' button?
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Old 19-05-2016, 13:49   #10 (permalink)
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Re: Instability of Nikon View NX-i

Quote:
Originally Posted by cmajor335 View Post
Graham (GS) I am intrigued by your comment that Capture alters the RAW files, is that Capture NX2, as that put any changes in the image file whereas the NXD puts them in a sidebar, the way that Lightroom does, but if the RAW is changed can you not take it back to original with the 'Revert to Original' button?
Somewhere along the line I remember getting a file changed when working in Nx-i, but haven't been able to repeat it.

I have been getting more and more crashes from the software recently and mostly because I make changes to the files outside Nx-i. A had a look at the database and it was in a mess. Not really reflecting what I had so I just dumped it and the cache (while View Nx-i was not active), and it all seems to work OK now.

If you're interested the database is a sqlite3 type. to be found from your home directory in the following path:

/Users/(YourName)/Library/Application Support/Nikon/ViewNX-i/DB/

and the Cache can be found at:

/Users/(YourName)/Library/Application Support/Nikon/ViewNX-i/Cache/

if you delete these folders using 'Finder' then the system will save them to Trash.

I always use the terminal and moved them to a safe place, but I proved they are not needed for ViewNX-i to restart, as it will rescan everything and rebuild the database and cache. So it was safe for me to dump them.

Do not look in the root Library folder
/Library
That has a different functionality and does not contain folders referring to your personal use of programs.
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