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Computer hardware, software, networking and internet: Discuss web page problem...I have been unable to see mpbs web site for a week now on both my pc and laptop. After ...
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Old 22-04-2017, 10:40   #1 (permalink)
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web page problem

I have been unable to see mpbs web site for a week now on both my pc and laptop.
After ages trying to get it, I have found it is due to a server fault 404.
I spoke to them but they said it was ok their end and it displayed on their screen.
So do I have any way to get it back or must I just forget it?
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Old 22-04-2017, 14:39   #2 (permalink)
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Re: web page problem

Have you tried clearing/deleting the cookies for that web site?
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Old 23-04-2017, 09:47   #3 (permalink)
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Re: web page problem

Yes, I do that after every visit to the web, thanks Digital Scape
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Old 23-04-2017, 12:01   #4 (permalink)
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Re: web page problem

How are you accessing the site - via a bookmark (in which case MPB might have removed that page from their site) or via a link from Google (which just worked for me)?
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Old 25-04-2017, 09:43   #5 (permalink)
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Re: web page problem

I am using internet explorer eleven Stephen.
I have also tried to find it on my laptop but with the same result.
I contacted them 3 days ago about it but they have not responded, so I can only conclude they are not interested in loosing a customer of 10 years.
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Old 25-04-2017, 10:42   #6 (permalink)
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Re: web page problem

What is the web address that you are using?
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Old 25-04-2017, 11:25   #7 (permalink)
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Re: web page problem

Hi Barnsley Chop, I am using mpb.com, it has worked for 10 years with no problem then suddenly went to a blank white page. That's from "my favourites" and from the search bar. I have just (today) spent 35 on a Microsoft "health check" ( in case it was a registry fault) and my computer is fine.
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Old 25-04-2017, 11:34   #8 (permalink)
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Re: web page problem

Works for me.

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Old 25-04-2017, 12:06   #9 (permalink)
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Re: web page problem

I have been trying all morning and I am now getting the message " unable to get property Nav Pad V of undefined or null reference."
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Old 25-04-2017, 12:55   #10 (permalink)
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Re: web page problem

I got hold of mpb's IT man and he said "use google chrome that's what we use."
So I installed chrome and................it works !!
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Old 25-04-2017, 15:50   #11 (permalink)
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Re: web page problem

As does Firefox...

Even Microsoft have given up on Internet Explorer in favour of their latest and greatest Edge.

Good name - sharp edge, sharp practice?
Cutting or bleeding?
Or just edge of despair.

Aren't code names wonderful for a cynic?

Anyway, I'm glad you're able to access the site, even if you have had to change browser to do so. I had to change from Opera to Firefox years ago because one forum didn't work properly with Opera, so I know what a wrench it can be.
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Old 26-04-2017, 08:45   #12 (permalink)

PLEASE NOTE

I TYPE USING CAPITALS DUE TO A DISABILTY

THANKS FOR YOUR UNDERSTANDING
 
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Re: web page problem

CHARLES, PROBABLY A SILLY QUESTION, BUT HAVE YOU TRIED JUST PUSHING THE LINK ON HERE ( PIXALO ) THE MPB AD, ON THE RIGHT HAND SIDE OF THE PAGE, TAKES YOU STRAIGHT TO MPB. IT HAS ALWAYS WORKED, WHEN I HAVE USED IT.

PS. JUST TRIED PUSHING IT JUST NOW, IT WORKS STRAIGHT AWAY
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Old 26-04-2017, 09:11   #13 (permalink)
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Re: web page problem

Thanks Stephen, MPBs IT man was right, but being a dinosaur I still don't get the reason for it failing.
Cheers Woody, works with chrome but not with explorer.
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Old 26-04-2017, 11:48   #14 (permalink)

PLEASE NOTE

I TYPE USING CAPITALS DUE TO A DISABILTY

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Re: web page problem

CHARLES, I AM SORRY I DID NOT REALISE
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Old 26-04-2017, 13:24   #15 (permalink)
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Re: web page problem

I'm just making a test - if it works, I'll explain. If not, I'll revise this text...

http://mpb.com

OK. Charles, does the link I've just given work with Internet Explorer? I just did some digging into what 404 means/what causes it and I'm wondering if my link will work.
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Old 26-04-2017, 15:17   #16 (permalink)
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Re: web page problem

Charles. I use internet explorer and mpb.com works fine. Stephen's link above did not work for me. The site seems to be a bit slow in opening and changing pages.
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Old 27-04-2017, 10:03   #17 (permalink)
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Re: web page problem

Stephen, tried it but it did not work, thanks for the effort though.
Colin, I think the fault lies in the server for this area as a friend has a similar problem with a few sites and chrome cured it for him as well.
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