Cannot open 40D Raw files in Photoshop CS2

BWEP · 11-04-2008, 11:53

Cannot open 40D Raw files in Photoshop CS2

I cannot open CR2 Raw taken with my 40D I can open CR2 Raw taken with my 350D

Error
Could not complete your request because it is not the right kind of document

I found this and downloaded the upgrade . I tried to installed into Adobe plugins but it was already installed
Cannot open 40D raw files with CS3... - Canon Digital Photography Forums

I have checked the RAW file Properties and it is checked to open in CS2
I have Elements 6 which I have just installed and it they open okay in this version.

I have installed the Adobe DNG convertor again this converts 350D Raw files. It does not convert 40D Raw files

Error
There was an error in parsing the file

Both Raw plugins for CS2 and element 6 have the same label

I have contacted Adobe and the initially statement was to the effect that 40D Raw files are not compatible with CS2 " you may have to upgrade to CS3 Ouch !!
Why I asked when Elements 6 is compatible ? Stunned silence !!

I have been promised that the problem will be researched but would not confirm that the problem would be solved.
Sending some information by email
I will update you as and when I can

40D users Please can anyone help ?
Looking in other forums and it would this a recognised problem with CS2/40D but I could not find a resolution.
Many thanks
Barrie

fionaB · 11-04-2008, 11:56

i know some had a prob with CS3 but once the upload form adobe was downloaded and installed it resolved the prob, not sure why it wouldnt work with Cs2?

Fi

Chris H · 11-04-2008, 12:06

Sorry to be the bearer of bad news but

CS2 Won't open 40D raw images. Had the same problem myself and there is not fix.

The CS3 fix won't work with CS2

I've gone to Bibble to do my basic tidyup and conversions.

Pain in the bum if you ask me

BWEP · 11-04-2008, 12:19

Thanks Fiona
I don't know either !!

Barrie x

Whipspeed · 11-04-2008, 12:24

I use the Canon software to sort out RAW files and then convert to jpeg to open in PS for any further fiddling about.
I mostly use jpeg for sports anyway, so don't have too many RAW files.

JMitchell · 11-04-2008, 12:29

I think the Camera RAW update that can read 40D RAW files only works with CS3, so like Chris said, there's no fix.

BWEP · 11-04-2008, 12:36

Quote:

Originally Posted by Chris H

Sorry to be the bearer of bad news but

CS2 Won't open 40D raw images. Had the same problem myself and there is not fix.

The CS3 fix won't work with CS2

I've gone to Bibble to do my basic tidyup and conversions.

Pain in the bum if you ask me

L

It sure is Chris
Likewise I tried the CS3 fix
Of all things I use Elements 6
I have tried Contact0ne4 but it is complicted to say the least
Ridiculous when a relative cheapie like Elements 6 works but expensive big brother does not!!

Also why did Canon not make prospective purchasers of the 40D aware of this problem. ?
Seems like Adobe and Canon don't talk to each other
Been sold down the river!! Have you contacted Canon ? I am about to.
Regards
Barrie

BWEP · 11-04-2008, 12:41

Quote:

Originally Posted by Whipspeed

I use the Canon software to sort out RAW files and then convert to jpeg to open in PS for any further fiddling about.
I mostly use jpeg for sports anyway, so don't have too many RAW files.

Thanks but in honesty Adobe CS2 should work.
Barrie

silkstone · 11-04-2008, 12:42

Adobe's upgrade policy is hardly Canon's fault.

Canon supplies its own RAW converter - DPP - free of charge.

As things stand, there is no consistent RAW format so every new camera needs an update to the RAW converter. Adobe could have released an updated ACR to work with CS2, but instead chose to force people to buy CS3 in order to use the latest version of ACR. Blame Adobe, not Canon!

Chris H · 11-04-2008, 12:44

BWEP

I've had numerous conversations with Canon about their lack of interest in doing a Vista 64bit RAW plugin.

They do a 32bit plugin, but when asked about 64bit you get the feeling that your talking to a brick wall.

Not even Microsnot have done a 40D rawveiwer for XP so it just beggers belief as to why not.

Surely 40D RAW files must be similar to 1D files or do we have to wait for the big boys in the photo game to start throwing their dummies out of the pram.

Great camera with great prospects but like a 3 legged horse it just won't win the race

Funny how a £62 peice of software called Bibble does the lot though

BWEP · 11-04-2008, 12:44

Quote:

Originally Posted by JMitchell

I think the Camera RAW update that can read 40D RAW files only works with CS3, so like Chris said, there's no fix.

Very true JM but there should be a fix.

Did Canon change their 40D Raw specification ? If not then it is Adobe at fault.
Regards
Barrie

Chris H · 11-04-2008, 12:50

BWEP

40D raw isn't the same as 350 / 400d raw

Digic2 - Digic3

JMitchell · 11-04-2008, 13:15

And also each camera's algorithms for their respective RAW files are different anyway, and that's why the software manufacturers have to update constantly when new cameras are released; it doesn't work by brand.

BWEP · 11-04-2008, 13:17

Quote:

Originally Posted by silkstone

Adobe's upgrade policy is hardly Canon's fault.

Canon supplies its own RAW converter - DPP - free of charge.

As things stand, there is no consistent RAW format so every new camera needs an update to the RAW converter. Adobe could have released an updated ACR to work with CS2, but instead chose to force people to buy CS3 in order to use the latest version of ACR. Blame Adobe, not Canon!

Thank you.
As if I am surprised. My gut feeling has always been that it was Adobe related since Elements 6 handles 350D and 40D Raw files.
I have contacted Canon Technical Support and await the reply
Any update in respect of the problem will be posted
Regardsa
Barrie

BWEP · 11-04-2008, 17:03

Quote:

Originally Posted by BWEP

Cannot open 40D Raw files in Photoshop CS2

I cannot open CR2 Raw taken with my 40D I can open CR2 Raw taken with my 350D

Error
Could not complete your request because it is not the right kind of document

I found this and downloaded the upgrade . I tried to installed into Adobe plugins but it was already installed
Cannot open 40D raw files with CS3... - Canon Digital Photography Forums

I have checked the RAW file Properties and it is checked to open in CS2
I have Elements 6 which I have just installed and it they open okay in this version.

I have installed the Adobe DNG convertor again this converts 350D Raw files. It does not convert 40D Raw files

Error
There was an error in parsing the file

Both Raw plugins for CS2 and element 6 have the same label

I have contacted Adobe and the initially statement was to the effect that 40D Raw files are not compatible with CS2 " you may have to upgrade to CS3 Ouch !!
Why I asked when Elements 6 is compatible ? Stunned silence !!

I have been promised that the problem will be researched but would not confirm that the problem would be solved.
Sending some information by email
I will update you as and when I can

40D users Please can anyone help ?
Looking in other forums and it would this a recognised problem with CS2/40D but I could not find a resolution.
Many thanks
Barrie

This is an update
Email/ Reply from and to Adobe

You will see from my reply it was successful but i have asked for a direct plugin
I will update you as and when it happens!!
Barrie

In a message dated 11/04/2008 12:40:03 GMT Standard Time, englishts@adobe.com writes:
Dear Sir,

Thank you for contacting Adobe Technical Support.

Your Case number is::180124237

This is your Link::Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter and Camera Raw 4.4.1 update : Thank You

Further more when you download this you do not have to replace this with your original RAW plugin as I said

11-04-2008, 11:53	#1 (permalink)
BWEP Quite Chatty Join Date: Sep 2006 Location: Reading, Berkshire Posts: 74	Cannot open 40D Raw files in Photoshop CS2 Cannot open 40D Raw files in Photoshop CS2 I cannot open CR2 Raw taken with my 40D I can open CR2 Raw taken with my 350D Error Could not complete your request because it is not the right kind of document I found this and downloaded the upgrade . I tried to installed into Adobe plugins but it was already installed Cannot open 40D raw files with CS3... - Canon Digital Photography Forums I have checked the RAW file Properties and it is checked to open in CS2 I have Elements 6 which I have just installed and it they open okay in this version. I have installed the Adobe DNG convertor again this converts 350D Raw files. It does not convert 40D Raw files Error There was an error in parsing the file Both Raw plugins for CS2 and element 6 have the same label I have contacted Adobe and the initially statement was to the effect that 40D Raw files are not compatible with CS2 " you may have to upgrade to CS3 Ouch !! Why I asked when Elements 6 is compatible ? Stunned silence !! I have been promised that the problem will be researched but would not confirm that the problem would be solved. Sending some information by email I will update you as and when I can 40D users Please can anyone help ? Looking in other forums and it would this a recognised problem with CS2/40D but I could not find a resolution. Many thanks Barrie

11-04-2008, 11:56	#2 (permalink)
fionaB Loves the place Join Date: Sep 2006 Location: Scotland Posts: 5,500	Re: Cannot open 40D Raw files in Photoshop CS2 i know some had a prob with CS3 but once the upload form adobe was downloaded and installed it resolved the prob, not sure why it wouldnt work with Cs2? Fi

11-04-2008, 12:06	#3 (permalink)
Chris H Been here a while Join Date: Jan 2008 Location: UK Posts: 367	Re: Cannot open 40D Raw files in Photoshop CS2 Sorry to be the bearer of bad news but CS2 Won't open 40D raw images. Had the same problem myself and there is not fix. The CS3 fix won't work with CS2 I've gone to Bibble to do my basic tidyup and conversions. Pain in the bum if you ask me

11-04-2008, 12:19	#4 (permalink)
BWEP Quite Chatty Join Date: Sep 2006 Location: Reading, Berkshire Posts: 74	Re: Cannot open 40D Raw files in Photoshop CS2 Thanks Fiona I don't know either !! Barrie x

11-04-2008, 12:24	#5 (permalink)
Whipspeed Forum Regular Join Date: Sep 2006 Location: Northamptonshire Posts: 1,370	Re: Cannot open 40D Raw files in Photoshop CS2 I use the Canon software to sort out RAW files and then convert to jpeg to open in PS for any further fiddling about. I mostly use jpeg for sports anyway, so don't have too many RAW files.

11-04-2008, 12:29	#6 (permalink)
JMitchell Feet under the table Join Date: Jan 2007 Location: London, England Posts: 3,552	Re: Cannot open 40D Raw files in Photoshop CS2 I think the Camera RAW update that can read 40D RAW files only works with CS3, so like Chris said, there's no fix.

11-04-2008, 12:42	#9 (permalink)
silkstone Feet under the table Join Date: Jan 2005 Location: Silkstone Common, Yorkshire, UK Posts: 3,545	Re: Cannot open 40D Raw files in Photoshop CS2 Adobe's upgrade policy is hardly Canon's fault. Canon supplies its own RAW converter - DPP - free of charge. As things stand, there is no consistent RAW format so every new camera needs an update to the RAW converter. Adobe could have released an updated ACR to work with CS2, but instead chose to force people to buy CS3 in order to use the latest version of ACR. Blame Adobe, not Canon!

11-04-2008, 12:44	#10 (permalink)
Chris H Been here a while Join Date: Jan 2008 Location: UK Posts: 367	Re: Cannot open 40D Raw files in Photoshop CS2 BWEP I've had numerous conversations with Canon about their lack of interest in doing a Vista 64bit RAW plugin. They do a 32bit plugin, but when asked about 64bit you get the feeling that your talking to a brick wall. Not even Microsnot have done a 40D rawveiwer for XP so it just beggers belief as to why not. Surely 40D RAW files must be similar to 1D files or do we have to wait for the big boys in the photo game to start throwing their dummies out of the pram. Great camera with great prospects but like a 3 legged horse it just won't win the race Funny how a £62 peice of software called Bibble does the lot though

11-04-2008, 12:50	#12 (permalink)
Chris H Been here a while Join Date: Jan 2008 Location: UK Posts: 367	Re: Cannot open 40D Raw files in Photoshop CS2 BWEP 40D raw isn't the same as 350 / 400d raw Digic2 - Digic3

11-04-2008, 13:15	#13 (permalink)
JMitchell Feet under the table Join Date: Jan 2007 Location: London, England Posts: 3,552	Re: Cannot open 40D Raw files in Photoshop CS2 And also each camera's algorithms for their respective RAW files are different anyway, and that's why the software manufacturers have to update constantly when new cameras are released; it doesn't work by brand.