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General photography questions and answers: Discuss Jessops...deserve all they get...If Jessops gets booted out of the business then I doubt many will care since they are greedy XXXXX. Been ...
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Old 08-11-2008, 10:55   #1 (permalink)
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Jessops...deserve all they get

If Jessops gets booted out of the business then I doubt many will care since they are greedy XXXXX. Been looking for a new camera for my wife and decided the Canon SX10 IS would be best for her, shes not too techy minded so dslr is out (can't quite stretch to the SX1 IS). Since reading all the reviews etc on various compact cameras and made my decision first went to Warehouse Express 259.00, not bad I could manage that. Looked at Jessops thinking if the price is close I'll just drive 5 mins down the road to the local store and buy one today, 359.00 ! how the hell can they get away with charging 100.00 more than everyone else.

Called in to see if they would price match, nope! short and sweet. Sales staff will soon be on the dole.
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Old 08-11-2008, 12:15   #2 (permalink)
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Re: Jessops...deserve all they get

Exactly they rely on people who dont know much and want a camera and will pay Nikon SB800 flash 230 at Grays official nikon dealer in Jessops 300 !!!
End of the day many staff are box sellers, although there are some that are very clued up.
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Old 08-11-2008, 13:13   #3 (permalink)
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Re: Jessops...deserve all they get

I think their sales figures speak for themselves and they won't be around for long. Its silly because most people wouldn't mind a price of 10% or 15% more to get it the same day, try before you buy etc. but as you say - they're greedy.
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Old 08-11-2008, 15:52   #4 (permalink)
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Re: Jessops...deserve all they get

Aparently the banks backed them to 2011, and the share price is at a somewhat frightening 4p
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Old 08-11-2008, 17:23   #5 (permalink)
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Re: Jessops...deserve all they get

i went into my local jessops today and asked about the +1 +2 +3 add on lenses and was told by a young guy that he had never heard of them so i asked for the manager and he had never heard of them either i pointed out that they were a close-up kit and sometimes included a macro lens as well, the manager looked puzzled then walked off leaving the young lad to deal with me, well if thats how the managers work in jessops they can keep their stock i will not be going back
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Old 09-11-2008, 15:51   #6 (permalink)
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Re: Jessops...deserve all they get

I think a lot of the comments above are bit unfair. I have not seen any evidence that Jessops are greedy. It appears to me that they made a mistake of maintaining too many retail outlets. These have large overheads and thus they are forced to charge more to stay in business. Some people prefer to go into a local shop to look at the goods and buy and are prepared to pay more. However, more people are happy to buy on-line and take advantage of the lower overheads and lower prices so Jessops are naturally struggling. I willingly admit that I have bought most of my Camera equipment on-line for years and thus have contributed to Jessops troubles but they did serve me well 20 to 30 years ago so. In fairness, when I have occassionally visited my local Jessops, I found the staff fairly knowledgeable but I am sure it must vary from shop to shop.

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Old 09-11-2008, 16:23   #7 (permalink)
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Re: Jessops...deserve all they get

I don't mind paying 10 or 20 quid more than other retailers if I can buy local but 50 - 100 quid seems a bit excessive to me. I've bought lots of stuff in Jessops just for that reason, I bought my Canon 40D in the same shop, ok it was slightly dearer but not that much than everyone else at the time. At least I could try it out in the shop before buying, the same for a couple of lenses I bought there too.

It's a pity cos they could probably do really well if they got their act together, unfortunately it might mean putting folk out of work but thats happening all over these days.
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Old 09-11-2008, 16:38   #8 (permalink)
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Re: Jessops...deserve all they get

Ask if they can pricematch warehouse express... they did it for me when I bought my fujis8000..
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Old 09-11-2008, 18:39   #9 (permalink)
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Re: Jessops...deserve all they get

End of the day everyone thought they were going to vanish 18 months ago yet there still hangin in there, which is more that can be said to some other retailers.
I did go into the shop in New oxford street a few weeks back and the place was jammed .......full of tourists yet their money is the same colour as anyone elses. Although i did notice that the basement was now shut wether for good or not i dunno
Did also go to Grays to get a book, its like stepping back into the 1950s!.......Not that i was around then...just!
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Old 09-11-2008, 18:57   #10 (permalink)
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Re: Jessops...deserve all they get

The stores certainly lack something but for me the phone ordering service came up trumps with OH's pressie. They asked me if the store was of any help and I was non comittal. Maybe I should have said not at all and perhaps the message would have filtered back up.

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Did also go to Grays to get a book, its like stepping back into the 1950s!.......Not that i was around then...just!
Steady there nothing wrong with 50's folk.
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Old 09-11-2008, 19:11   #11 (permalink)
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Re: Jessops...deserve all they get

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Originally Posted by sickboyblue View Post
Ask if they can pricematch warehouse express... they did it for me when I bought my fujis8000..
Did ask but they werent interested, i think its out of stock now at W/E so no chance now. Probably end up at Amazon if all else fails. Been reading reviews of sx10 and others all day, my brain is turning to mush now
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Old 09-11-2008, 21:30   #12 (permalink)
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Re: Jessops...deserve all they get

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Did ask but they werent interested, i think its out of stock now at W/E so no chance now. Probably end up at Amazon if all else fails. Been reading reviews of sx10 and others all day, my brain is turning to mush now
Sounds like Jessop management material
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Old 09-11-2008, 21:45   #13 (permalink)
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Re: Jessops...deserve all they get

I've never had a problem with Jessops prices. I bought my 1Dmk2n from them because they were cheaper than Warehouse Express, and likewise with my 300 2.8, substantially cheaper then WE.
Having said that I wouldn't go into one of their stores locally, they don't stock the gear that I'm interested in.
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Old 10-11-2008, 15:13   #14 (permalink)
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Re: Jessops...deserve all they get

Assistant in local branch (Northampton) didn't know what a Canon 1D MkIII was and couldn't find it on their system. The branch was good a while ago, got my 40D there as they would price match and the manager and assistant were knowledgeable. But when I wanted my 100mm f2.8 Macro, they were 50.00 more than Jacobs and said they don't price match any more to the internet, only to local camera shops.
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Old 10-11-2008, 17:20   #15 (permalink)
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Re: Jessops...deserve all they get

i bought my 40d from jessops i could have bought it from the net ,there was only 30 difference and the jessops store only 5 min drive. when i got the camera home though it was full of dust on the sensor, next day back to jessops and they exchanged it with no fuss, so i suppose for the unlucky, problem equipment ,it's better to buy local even though it's a little more expensive.
The staff ...... well cetainly box sellers , at my local anyway
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Old 11-11-2008, 17:52   #16 (permalink)
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Re: Jessops...deserve all they get

End of the day LCE is much smaller and yet are still on the High street so to speak, I find my local one very helpfull competative and clued up, yet i have seen some that look like some Bagdad corner shop!
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Old 11-11-2008, 18:13   #17 (permalink)
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Re: Jessops...deserve all they get

The LCE that was five minutes walk from where my head office is, is now a Jessops
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Old 11-11-2008, 19:55   #18 (permalink)
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Re: Jessops...deserve all they get

LCE in Bournemouth are very expensive but they have more photographic knowledge in their little fingers than the combined staff of Bournemouth Jessops!

You can certainly got the 40D a lot cheapre than 30 below Jessops if you look on the internet but it depends where you are prepared to buy from and I am no way suggesting you should expect a retail shop to sell at Ebay prices. However, just for comparison I did a very quick check and found these prices:

Canon 40D body only

Jessops: 580
W/E: 555
Ebay: 495 (inc postage and no import duty)

If I could get the 40D for 25 more than online, I'd gladly do so for the benefits of buying locally. But when you can save 85 it becomes a different story. Let's not forget that Jessops also sell online but they charge the same as for their shops (barring some online special deals) so if they were to market it properly, they could easily afford to sell for more competitive prices.

Do i think they will go under any time soon? No. However, I do think we will see quite a few more stores being closed. I can't see why they bother having one open in Bournemouth and another in Poole when they are so close together and are paying exorbitant prices to be centrally located. The Poole branch is DIRE, I have received blank looks over the years asking for very simple items. Off they go to check their computer but have to then ask me how to spell it!

Last time was just two months ago when i asked if they sold the Dubois Sun Compass. The assistant said, and I swear this is a direct quote: 'Why do you need a compass to find the sun? Just look in the sky!'

There are clear reasons why Jessops is more expensive than an online outlet, fair does. But there can surely be no reason at all why they can't train their staff to be more knowledgeable about the products they sell.

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