My Site outage

Matt · 21-10-2005, 19:50

My host has had a HDD faiure on the server my site is hosted.
As a result of this, my site has been corrupted.
I do have a backup of my files, but some of the newer images may not be in there.

If you notice any threads were pictures I've posted are missing, please PM me and I'll upload the image again.

Thanks

IanC_UK · 21-10-2005, 20:20

Thats a bit shoddy Matt ! they should be backing that lot up every night !

May pay to check with them and see what their backup strategy is ?

If i spot any missing ill let ya know

Steep · 21-10-2005, 20:56

I think a decent hosting deal should include scripts to do your own daily backups.

Matt · 21-10-2005, 21:20

Well this is the last straw with this company.
Everything seems to affect me when things go wrong.
My dad shares the same server and his site seems to be okay.
Mine won't let me upload my backup.

They do backup their new servers, unfortunately my site was on an older server that didn't have a backup drive installed.
90% of the files were recovered from the corrupt drive, my stuff must be in the 10% that is corrupt.

I'll have to a bit of hosting shopping.

IanC_UK · 21-10-2005, 21:24

Its still totally out of order to host anything commercially and not back it up !

And not having a tape drive in a server is a crap excuse, we setup network backups every day !

Warspite · 21-10-2005, 22:03

Badluck - you would expect them to be RAIDing their drives though and using a safe backup strategy, regardless of how old the servers are. After all thats supposed to be the service they provide.

Bachs · 21-10-2005, 22:21

Don't get me started

You don't want to know...honestly

Gandhi · 21-10-2005, 22:48

I would've assumed that was basic practise. I've only just started a course on networking and it's one of the first things I was taught, besides which, having had an HD fail on me, I know the importance of backing up my photo's and 5 years worth of MP3 collecting (48Gb and counting)

21-10-2005, 23:49

Even I know that the HD is the most intricate and delicate part of a system. Just think about how small it is, and how much physical work it does, spinning discs, moving heads etc etc. Stands to reason it's the one most likely to fail.

IanC_UK · 21-10-2005, 23:52

Quote:

Originally Posted by gandhi

I would've assumed that was basic practise. I've only just started a course on networking and it's one of the first things I was taught, besides which, having had an HD fail on me, I know the importance of backing up my photo's and 5 years worth of MP3 collecting (48Gb and counting)

Yes very much so, my current job title, Senior Systems engineer, if they worked at our place they would have been hung drawn and quartered for not backing a server up !!

Matty · 22-10-2005, 09:31

i feel for you Matt, its very annoying when lots of hard work gets wiped out like that, especially when its avoidable.

Many good hosts around, our own providers Catalyst2, or my good friend Nick, www.hostinghtml.com (though he is a bit more business orientated)

21-10-2005, 19:50	#1 (permalink)
Matt Member Join Date: Jan 2005 Location: Cheshire Posts: 1,326	My Site outage My host has had a HDD faiure on the server my site is hosted. As a result of this, my site has been corrupted. I do have a backup of my files, but some of the newer images may not be in there. If you notice any threads were pictures I've posted are missing, please PM me and I'll upload the image again. Thanks

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21-10-2005, 20:20	#2 (permalink)
IanC_UK Feet under the table Join Date: Apr 2005 Location: Northampton Posts: 2,137	Thats a bit shoddy Matt ! they should be backing that lot up every night ! May pay to check with them and see what their backup strategy is ? If i spot any missing ill let ya know

21-10-2005, 20:56	#3 (permalink)
Steep Forum Regular Join Date: Jan 2005 Location: Inverness Posts: 964	I think a decent hosting deal should include scripts to do your own daily backups.

21-10-2005, 21:20	#4 (permalink)
Matt Member Join Date: Jan 2005 Location: Cheshire Posts: 1,326	Well this is the last straw with this company. Everything seems to affect me when things go wrong. My dad shares the same server and his site seems to be okay. Mine won't let me upload my backup. They do backup their new servers, unfortunately my site was on an older server that didn't have a backup drive installed. 90% of the files were recovered from the corrupt drive, my stuff must be in the 10% that is corrupt. I'll have to a bit of hosting shopping.

21-10-2005, 21:24	#5 (permalink)
IanC_UK Feet under the table Join Date: Apr 2005 Location: Northampton Posts: 2,137	Its still totally out of order to host anything commercially and not back it up ! And not having a tape drive in a server is a crap excuse, we setup network backups every day !

21-10-2005, 22:03	#6 (permalink)
Warspite Feet under the table Join Date: Sep 2005 Location: Newcastle Sunderland Middlesbrough (UK) Posts: 1,736	Badluck - you would expect them to be RAIDing their drives though and using a safe backup strategy, regardless of how old the servers are. After all thats supposed to be the service they provide.

21-10-2005, 22:21	#7 (permalink)
Bachs Forum Regular Join Date: Jul 2005 Location: Montrose NE Scotland Posts: 919	Don't get me started You don't want to know...honestly

21-10-2005, 22:48	#8 (permalink)
Gandhi Forum Regular Join Date: Jul 2005 Location: bath, somerserset Posts: 966	I would've assumed that was basic practise. I've only just started a course on networking and it's one of the first things I was taught, besides which, having had an HD fail on me, I know the importance of backing up my photo's and 5 years worth of MP3 collecting (48Gb and counting)

21-10-2005, 23:49	#9 (permalink)
Marcel Posts: n/a	Even I know that the HD is the most intricate and delicate part of a system. Just think about how small it is, and how much physical work it does, spinning discs, moving heads etc etc. Stands to reason it's the one most likely to fail.

22-10-2005, 09:31	#11 (permalink)
Matty Member Join Date: Jan 2005 Location: kings hill Posts: 5,269	i feel for you Matt, its very annoying when lots of hard work gets wiped out like that, especially when its avoidable. Many good hosts around, our own providers Catalyst2, or my good friend Nick, www.hostinghtml.com (though he is a bit more business orientated)