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General photography questions and answers: Discuss Off to the repairers......I was shooting a working spaniel training day today with the 40D. And then it stopped working "Error Err99 Shooting ...
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Old 18-01-2009, 16:36   #1 (permalink)
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Off to the repairers...

I was shooting a working spaniel training day today with the 40D. And then it stopped working

"Error Err99 Shooting is not possible. Turn the power switch to <OFF> and <ON> again or re-install the battery"

Switched to <OFF> and <ON> again
Reinstalled the battery
Changed the battery
Changed the CF card
Changed the lens
Cleaned the contacts (lens and battery)

and nothing...

The error occurs when I press the shutter. Methinks it's a call to the Canon Repair Centre tomorrow for me

Luckily I had the 20D with me so was able to continue the shoot but I am feeling a little glum.
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Old 18-01-2009, 16:41   #2 (permalink)
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Re: Off to the repairers...

Ouch

It's still under warranty, so at least you are covered, but I know how you must feel
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Old 18-01-2009, 17:14   #3 (permalink)
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Re: Off to the repairers...

That's bad luck. Hope you get it fixed with no hassle.
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Old 18-01-2009, 20:08   #4 (permalink)

PLEASE NOTE

I TYPE USING CAPITALS DUE TO A DISABILTY

THANKS FOR YOUR UNDERSTANDING
 
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Re: Off to the repairers...

ALI, THAT IS REALLY BAD LUCK. I HOPE YOU DON'T HAVE TO WAIT TO LONG TO GET IT REPAIRED.

ALSO HOPE YOU GOT YOUR SHOTS.
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Old 18-01-2009, 20:11   #5 (permalink)
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Re: Off to the repairers...

Hope you get it sorted quickly Ali.
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Old 19-01-2009, 13:18   #6 (permalink)
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Re: Off to the repairers...

Unfortunately Error Err99 is not a specific fault code unlike Err01 which is a Lens/Body contact problem.

I'm sure Canon will sort it under your warranty and probably replace the shutter assembly.

Last edited by brian wright22; 19-01-2009 at 15:17.
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Old 19-01-2009, 13:50   #7 (permalink)
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Re: Off to the repairers...

Not nice, hopefully you'll get it sorted.
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Old 19-01-2009, 13:51   #8 (permalink)
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Re: Off to the repairers...

oh nasty, hope its not too bad!
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Old 20-01-2009, 23:07   #9 (permalink)
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Re: Off to the repairers...

Unlucky Ali, hope it's mended quickly and not costly...er...ly
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Old 20-01-2009, 23:52   #10 (permalink)
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Re: Off to the repairers...

Bad luck Ali
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Old 21-01-2009, 12:08   #11 (permalink)
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Re: Off to the repairers...

One of my colleagues had two 40D's err99. Straight replacement under warranty.
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Old 21-01-2009, 13:08   #12 (permalink)
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Re: Off to the repairers...

Yes I have been told once the err followed by letters or a number shows up its back to shop, this is the sign which nobody wants to pop up when the cameras are paid for and no warranty!
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