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Old 06-08-2008, 20:27   #1 (permalink)

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Printer Problem?

I Changed A Couple Of Ink Cartridges In My Printer Today.
I Did A Few Test Prints After I Had Done This.

The Problem Is They Have All Come Out With A White Border Around Three Sides, Also The Border Is Not Even All The Way Round.

At The Top And Bottom, It Is About A Quarter Of An Inch And Down One Side It Is About Three Quarters Of An Inch.

I Have Not Altered The Printer Settings In Any Way, Each Print I Did I Set The Size To A4, So I Can Not Figure Out How I Am Getting This Three Sided Border, I Have Never Set It For Borders.

Help Please, Thanks
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Old 06-08-2008, 20:28   #2 (permalink)
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Re: Printer Problem?

Is the default paper size set to US Letter instead of A4 somewhere?
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Old 06-08-2008, 20:35   #3 (permalink)

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Re: Printer Problem?

NO, IT'S ALL SET FOR A4. I WENT ALL THROUGH THE SETTINGS, BUT THEY
WERE THE SAME SINCE I LAST DONE ANY PRINTS,WHICH DID NOT HAVE A BORDER ROUND THEM.
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Old 06-08-2008, 20:37   #4 (permalink)
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Re: Printer Problem?

Do you usually print with a border?

Might be the print is not centred on the paper.
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Old 06-08-2008, 20:44   #5 (permalink)
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Re: Printer Problem?

What printer are you using Woody?
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Old 06-08-2008, 20:48   #6 (permalink)

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Re: Printer Problem?

Canon Pro 9000
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Old 06-08-2008, 20:59   #7 (permalink)
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Re: Printer Problem?

Just a few thoughts...

1. Switch the printer off, wait a few seconds and then switch it on again.

2. What application are you printing from? I know you haven't changed anything, but that doesn't always mean that things haven't changed. Sometimes the paper size is set in both the application and the printer driver (Click on Properties in the Print menu).

3. Borderless printing isn't normally the default option - it sprays ink over the edges of the paper and can get the printer in a mess over time. Again this is set in the driver.

4. Can you print a test page from the driver or the printer control application that came with the printer?

5. Has something in the application you're printing from been changed to force print scaling?
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Old 06-08-2008, 21:05   #8 (permalink)
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Re: Printer Problem?

Some printers have a function in the menu to re-align the print heads. I do not know if this is your problem but you could look to see if this is possible.

If that does not work you could try to email Canon tech support I am sure you can find the address on the web.
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Old 06-08-2008, 21:05   #9 (permalink)
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Re: Printer Problem?

Woody there is a known problem with this canon 9000 regarding a sticky paper alignment bar ,you might just check that yours is ok and free.
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Old 06-08-2008, 21:13   #10 (permalink)

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Re: Printer Problem?

SILKSTONE.

1. I WILL TRY SWITCHING IT ON AND OFF.
2. I HAVE CHECKED THE PAPER SIZE IN APPLICATION AND PROPERTIES BOTH ARE STILL SET AT A4.
3. I WILL TRY A TEST PRINT FROM THE DRIVER.

CAN'T THINK OF ANYTHING ELSE THANKS FOR YOUR ADVICE, I WILL GO AND TRY NOW.
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Old 06-08-2008, 21:21   #11 (permalink)

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Re: Printer Problem?

Brian, Thank You I Was Not Aware There Was A Problem With This.

Is It The Bar With The Slide On, Which You Adjust The Paper Size To?
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Old 06-08-2008, 21:27   #12 (permalink)

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Re: Printer Problem?

AQ, I DID THINK IT MIGHT BE SOMETHING TO DO WITH THE PRINT HEADS AS THIS ONLY HAPPENED WHEN I CHANGED THE INK CARTRIDGES.

WHETHER IT DID NOT ALIGN PROPERLY AFTER I PUT THEM IN OR NOT I DON'T NO.
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Old 06-08-2008, 21:29   #13 (permalink)

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Re: Printer Problem?

GRAHAM, I NEVER PRINT WITH A BORDER.
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Old 06-08-2008, 21:39   #14 (permalink)
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Re: Printer Problem?

Print head alignment is just to get the various colour nozzles aligned - so you don't get colour fringing. It shouldn't affect the page layout.
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Old 06-08-2008, 22:37   #15 (permalink)

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Re: Printer Problem?

WELL AFTER GOING THROUGH EVERYTHING, RESETTING, TURNING OFF AND ON AGAIN, CHECKING PAPER ALIGNMENT,CHECKING PAPER SIZE. I THINK I HAVE FOUND THE PROBLEM.

WHEN I WENT TO PAGE SET UP, I NOTICED IN THE BOX WHERE IT SAYS PRINTER, THE SETTING FOR SOME REASON HAD CHANGED TO ANY PRINTER,
INSTEAD OF CANON PRO 9000 WHICH I HAVE ALWAYS HAD IT SET TO.

THE REASON IT DID THIS I DON'T KNOW

I HAVE DONE A FEW PRINTS NOW AND ALL SEEMS OK.

I CANNOT EXPLAIN THIS, IT MUST HAVE GOT GREMLINS IN IT.

THANK YOU ALL VERY MUCH FOR YOUR HELP

NORMAL SERVICE HAS NOW BEEN RESUMED
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Old 07-08-2008, 00:01   #16 (permalink)
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Re: Printer Problem?

Well done Woody,its a pleasure to have suggested a few things and glad its back to normal
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Old 07-08-2008, 00:07   #17 (permalink)
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Re: Printer Problem?

I love happy endings.
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