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General photography questions and answers: Discuss what a waste of time...I just got off the phone to Canon customer services, asking if I could use the LP-E4N battery as a ...
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Old 21-03-2013, 14:59   #1 (permalink)
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what a waste of time

I just got off the phone to Canon customer services, asking if I could use the LP-E4N battery as a replacement for the LP-E4,in my 1Ds 111, the only difference I can see is the N has increased capacity but on the web there is some confusion as to whether the charger will charge it. After holding for nearly 10 minutes I was told "we dont have enough information on this you will need to phone a repair centre" WHAT, the manufacturer knows less than a repair agent. I would be greatful if anyone knows the answer to this query as after searching the web I have only found 1 supplier for the orignal.

Charles
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Old 21-03-2013, 15:25   #2 (permalink)
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Re: what a waste of time

Phone H Lehmann Ltd, I get any Canon repairs done here as they are one of their main repair centers, they are usually pretty good, the number is 01782 413611.
The trouble with phoning the Canon number is that it's just to book things in, you're not speaking to someone in the know, it's just a call centre for booking in.
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Old 21-03-2013, 15:26   #3 (permalink)

PLEASE NOTE

I TYPE USING CAPITALS DUE TO A DISABILTY

THANKS FOR YOUR UNDERSTANDING
 
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Re: what a waste of time

HAVE A LOOK HERE:-

Canon LP-E4N - FM Forums
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Old 21-03-2013, 15:38   #4 (permalink)
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Re: what a waste of time

Higher battery capacity

The new LP-E4N is rated at 2450 mAh, vs. 2300 mAh for the LP-E4 pack. In spite of this difference, it remains compatible with the EOS-1D Mark III, Mark IV, and the EOS-1Ds Mark III (as explained below)

Canon DLC: Article: Canon's new LP-E4N battery pack for the EOS-1D X
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Old 21-03-2013, 16:10   #5 (permalink)
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Re: what a waste of time

Thanks Whipspeed, I phoned them but they said I would need a new charger, thanks Woody. I had a look and they say I CAN use the original charger with the LP-E4N but will only get 90% charge.
Thanks John, DLC say yes I can use the original charger untill the battery gets older. I think I prefer to have slightly less capacity and life than use "substitute batteries".
Thanks all, I feel better now I know what direction to take, (untill I save up the nearly 400 for the new charger) Charles.
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Old 21-03-2013, 16:25   #6 (permalink)
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Re: what a waste of time

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Originally Posted by blackadder View Post
(untill I save up the nearly 400 for the new charger)


WHAT????

I think I'd be looking at compatibles. I used to use them in my Canon video camera with no issues at all, and I know lots of people who use compatibles (from trusted sources) too.
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Old 22-03-2013, 00:23   #7 (permalink)
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Re: what a waste of time

I use spare 'compatible' batteries for my Nikon D50 and my Canon G10, and get performance from both that is equivalent to the originals (or near as dammit)
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Old 22-03-2013, 08:59   #8 (permalink)
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Re: what a waste of time

Sorry to hijack this thread, but, I am also looking for a new battery for my 60d, and have been looking on eBay for a comparable, has anyone bought one of the aftermarket batteries off eBay and if so are there any problems with them?
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Old 22-03-2013, 10:27   #9 (permalink)
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Re: what a waste of time

I'm not sure that I'd use e-bay for compatibles to be honest. I believe that you will have a much greater chance of ending up with poor quality or even dangerous goods.

Places like the 7 Day Shop, Keene Electronics and other long established companies will only sell good quality products. Don't forget Hahnel and Calumet too.
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Old 22-03-2013, 11:43   #10 (permalink)
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Re: what a waste of time

Hi Dabhand,when I saw the cost of the battery ( c 180 rrp) and the new charger (c 400 rrp) I did look at compatibles, but the Hahnel had very poor revues, the Energizers were "out of stock" and Delkin dont do them anymore.
As the original battery has a chip in it to pass loads of info to the camera screen re frames taken, state of charge, fitness of the battery, etc, it seems that for c60 the compatible cant have the chip in them?
All this has lessened my pleasure of reaching my goal of 30 odd years to have a top of the range camera. Like my car, I have saved and traded up to get what I want, but unlike car manufacturers, camera makers dont seem to bound by the rule that all componants must be available for 5 years after cessesion of manufacture. At the moment I am waiting to see if Microglobe can get me a genuine battery,they say it will be two weeks till they can give me an answer.
The 7 day shop are not selling any lion cells at the moment via the post. I will look at Keene electronics and see what they offer. Many thanks for the time to answer my predicament. Charles.
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Old 22-03-2013, 12:08   #11 (permalink)
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Re: what a waste of time

I think that some third party makes are fitting chips into their batteries now, but they are like chicken's teeth to find.

This is all part of the camera makers doing things to try to stop the third party accessory makers from being able to supply accessories for their cameras.

Is the info provided by the battery essential? If you are just going to have it as a reserve battery maybe you can do without the info. Not so long ago the only info a battery gave you was the state of charge.
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Old 22-03-2013, 13:10   #12 (permalink)
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Re: what a waste of time

Dabhand you are a star! I looked up Keenes and asked if the (Energizer) battery had the chip and he said yes not only that they were doing them for 26 less than Wex PLUS if I got 2 they were even cheaper. He also said that they were identical to the Canon in all respects, so I have taken the plunge and gone for a pair of them, the only very minor thing is they will take 10 days to get here, but I have little planned before then. He also said that the reason the batteries were hard to get is that everyone was going for the real cheap Chinese (25) versions so there were less good ones being made.
It amazes me that you would pay up to 5K for a camera then put in a 25 battery.
Thanks again Charles
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Old 22-03-2013, 13:21   #13 (permalink)
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Re: what a waste of time



I hope that they do the job for you. Keep us posted.
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Old 28-03-2013, 14:21   #14 (permalink)
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Re: what a waste of time

Well, they have arrived. The quality seems on a par with the Canon item, no rough bits, no loose or tight "keys" (locking catch), they charged up fully in two hours, and when I ran the "calibrate" and "performance" checks they were %100. The only down was they have no terminal covers to protect the terminals, but for some reason in the camera box amongst the cables, CDs adapters etc,there was a spare one ( ) so they both have covers (the other is from the original that is now in the camera.) So I think I can recomend them for anyone with a 1Ds,3 1D4,or 1DX. They are around 60 / 85 depending where you get them, as opposed to the genuine at RRP of185. all in all a good outcome. Thanks again for the direction Dabhand.
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Old 28-03-2013, 15:04   #15 (permalink)

PLEASE NOTE

I TYPE USING CAPITALS DUE TO A DISABILTY

THANKS FOR YOUR UNDERSTANDING
 
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Re: what a waste of time

REALLY PLEASED YOU ARE NOW ENERGIZED CHARLES.
I WILL GIVE THAT PLACE A LOOK AND SEE IF THEY DO BATTERIES FOR MY 7D
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Old 28-03-2013, 16:14   #16 (permalink)
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Re: what a waste of time

Quote:
Originally Posted by blackadder View Post
Thanks again for the direction Dabhand.
I'm glad you got a good outcome. Although it does not matter to you now, I keep the batteries that I have that do not have terminal covers in sturdy plastic bags that you will often find holding bits and pieces that come in the boxes of electrical stuff - cables, adaptors etc.
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