[Dave]

Ordered a tripod via their website a week ago & still not delivered. So phone up Customer Services to be told they won't have any in stock until end of month. Nice of them to tell me

Won't be using them again

[silkstone]

They have some keen prices, but the only time I've tried to buy anything from them it wasn't a great success. I ordered a Canon G6 a couple of years ago, and when it turned up it was a US import. They refunded and blamed their supplier, but it still cost me for return postage. Others people seem to have had good service, so maybe they're a bit variable.

[orangepeel]

Ye, because their webbie doesn't give stock info I phoned em for a Sigma 10-20 lens.

The sales guy was snotty as. We all know about Sigma and the quality variation you can get with apparently the same lens. I mentioned this concern and that I'd heard many people on the web had mentioned the possibility. He got rather shirty and was pretty disparaging regarding "Internet Forums" in general. I did mention that hundreds of people saying the same thing have probably got less of an agenda than a salesman saying it's bull****! He didn't enjoy that.

A bud wanted a 10-20 as well. He phoned again - due to the ****ty security on their website - and they had none in stock. He asked if they would contact him when they came in. The answer... "No".

Nice company likes

[Dave]

Ah, must have spoken to same guy ...... seemed quite short when asking for item description when I offered an order # instead. Ah well, I'm sure people searching in Google for Bristol Cameras may well come across this thread soon ...... some companies haven't a clue of the impact of poor customer service

[_MB_]

Gotta love companies that see doing business with customers as an enormous inconvenience . Well, will avoid em in future.

[Tigress]

I have to admit, I can't complain about them. I made an order recently - actually for the Sigma 10-20 - but forgot to add something else I wanted. I telephoned the next morning and the guy was very polite, delivery was fast too. Must have been the way I batted my eyelashes, lol.

[P-E]

It happens but it's not nice.

[brokendalek]

I've had bother with Bristol Cameras too, same thing as Dave with a tripod - I hate the fact that these companies hang on to your cash whilst taking as long as they like to dispatch.

[Angela]

Mmmm...I've just been looking for a lens for my Pentax and Bristol Cameras have it cheaper than anywhere else. Not sure I'm prepared to take the risk and might just pay a bit extra elsewhere.

[silkstone]

Microglobe have it (allegedly) for £135.

Pentax Lenses 100mm 10-17mm 12-24mm 14mm 16-45mm 18-55mm 20-35mm 21mm 28-105mm 80mm 21mm 43mm 50-20mm 70mm 77mm Lens

There's also the Sigma 70-300 APO which Warehouse sell for £157.

[silkstone]

^^^ I mean Sigma 70-300 APO. For some reason my edit won't save.

[Angela]

Thanks Silkstone - I did find Microglobe but not come across them before so not sure how reliable they are.

[silkstone]

Apart from 1 negative for advertising something not in stock, they don't look too bad...

DealTime.co.uk: Microglobe Compare Prices & Read Reviews

But those are all pretty old reviews, so don't know really.

EDIT/ Some more at Microglobe: Read Reviews and contact information at Kelkoo.co.uk but again not very recent.

Another edit/ Microglobe are also London Camera Exchange, if that helps!

[Dave]

Well credit , where credit is due, they just phoned me this afternoon to say they have some stock in & do I still want one. As a) I haven't ordered one elsewhere yet & b) they are cheaper by £35 than anywhere else, I've eaten humble pie & ordered it there

Hey I've got morals, but they slip a bit where saving some money is involved